Communication
Unify every channel and manage leads and patients in one place.
Launching 2026 · Türkiye Tech Visa startup
AI operational infrastructure for international patient care.
Pontilis gives clinics serving international patients in Türkiye one intelligent system for the entire patient journey - from first inquiry and multilingual communication to treatment coordination, travel logistics, and follow-up.
From the Latin pontis - “of the bridge.” We bridge Turkish clinics and international patients.
The problem
Cross-border patient operations run on WhatsApp, spreadsheets, and burnout.
Türkiye is the world’s second-largest medical-tourism destination, receiving 1.5-2 million international patients a year. Yet the clinics serving them still coordinate care through fragmented, manual processes.
- Conversations scattered across WhatsApp, Instagram, Telegram, and email - no single source of truth.
- 30-40% of inbound leads get a late response or none at all - direct lost revenue.
- Patients forgotten during hotel-to-hospital transfers for scheduled check-ups.
- Pre-op and post-op instructions translated ad hoc, with no standardization or audit trail.
- German-speaking coordinators are scarce - often a single point of failure per clinic.
- No real analytics, no operational learning, no view of where the process breaks.
The solution
The operating system for international patient coordination.
Pontilis lets Turkish clinics operate with the efficiency, standardization, and trust signals of a Western-European clinic - while keeping the cost and surgical advantages that attract patients to Türkiye. Clinics keep full ownership of patient relationships, clinical decisions, and revenue.
Not a patient marketplace
Not a referral broker
Not a medical-advice tool
The platform
Four layers on one intelligent foundation.
Workflow
Coordinate the three-tier process and the full patient trip - sales, operations, hospital.
AI Intelligence
Copilot suggestions, medically-aware translation, and safety guardrails at every step.
Knowledge & R&D
Learn from operational data to build defensible, premium intelligence.
KVKK & GDPRCompliance by design
Türkiye data residencyPatient data stays in-country
Safety by designNo AI clinical advice - ever
Tech VisaFounding CTO approved (Talent track)
Building the operational backbone for medical tourism.
Clinics and partners: reach out for early access and pilot opportunities.
[email protected]